Welcome to the Sitter Seeker Help Centre. Here you will find a list of the most frequently asked questions. If there is a question that has not been answered here, you can contact us anytime to receive immediate help.

General:

What is Sitter Seeker? What does the website do? Is finding a caregiver on the Internet safe? Am I a "Babysitter" or a "Daycare Centre"?

My Account:

How do I cancel my membership? How do I change the email address on my Sitter Seeker account?

Caregivers:

How old do I have to be to register as a babysitter? What kind of certifications or experience do I need to register with your website? Why should I register with your website? There is a link in my account to upgrade to "premium service," what is this? How much does it cost for a Babysitter to become a premium member?

Parents:

How do I find a caregiver through your website? How up-to-date are the caregivers found on this website? I did not find any caregivers when I searched my home area. Can you still help? Why don't some caregivers show up in my area?

Fees:

How much does it cost to register as a Daycare Centre? How much does it cost to register as a parent? How do I pay for service? What forms of payment do you accept?

Problems:

How do I recover a lost or forgotten password? Some windows aren't opening correctly, what is going wrong? I came across a error while browsing the site, what should I do? I'm having problems logging in to my account, can you please help?